Privacy Policy
How Nearby Window Pros collects, uses, shares and protects information submitted through this website.
Last updated: [Effective Date]
Placeholder content — for legal review
PLACEHOLDER CONTENT — FOR LEGAL REVIEW. This document is a structural template and must be reviewed and completed by qualified counsel before publication.
Nearby Window Pros ("we", "us" or "our") operates this website as a lead-generation and contractor-matching service. This Privacy Policy explains what information we collect when you visit the site or submit a request, how we use it, who we share it with, and the choices available to you.
By using this website or submitting a form, you acknowledge the practices described in this policy.
1. Information we collect
We collect information in three ways: information you provide directly, information collected automatically as you use the site, and information received from third parties.
- Information you provide: name, email address, telephone number, property address, ZIP code, property type, homeownership status, project type, number and style of windows, project timeline, and any other details you choose to include.
- Consent records: the date, time and content of the disclosure you agreed to when submitting a form, together with lead-certification data described in section 5.
- Automatically collected information: IP address, browser type and version, device and operating system information, referring URL, landing page URL, pages viewed, and interaction timestamps.
- Marketing attribution parameters: utm_source, utm_medium, utm_campaign, utm_term, utm_content, gclid, fbclid, msclkid and similar identifiers present in the URL you arrived on.
- Information from third parties: data validation, verification and enrichment services, and information provided by the service providers or marketing partners to whom your request is transmitted.
2. Lead form data and how it is used
The primary purpose of this website is to connect homeowners with independent third-party service providers. When you submit the estimate request form, the information you provide is used to identify providers who serve your area and to transmit your request to them so they can contact you about your project.
- To match your request with service providers and marketing partners serving your ZIP code.
- To contact you by telephone, SMS text message, email or automated means about your request, consistent with the consent you provided.
- To verify the accuracy and validity of the information submitted and to detect fraudulent or duplicate submissions.
- To operate, maintain, secure and improve the website and our services.
- To comply with legal obligations and to establish, exercise or defend legal claims.
4. Analytics and advertising
We may use analytics and advertising services — which may include Google Analytics, Google Ads, Google Tag Manager and Meta advertising tools — to measure site performance and the effectiveness of marketing campaigns. These services may set their own cookies and receive information about your interaction with the site, governed by their own privacy policies.
5. Lead certification — TrustedForm and Jornaya LeadiD
To document consent and support compliance with telemarketing regulations, this website may use independent lead-certification services.
ActiveProspect TrustedForm may record your interaction with the form — including the page content and the disclosure you saw — and generate a certificate documenting that session. The certificate URL is transmitted with your request and may be retained and shared with the service providers and marketing partners who receive your information.
Jornaya (a Verisk business) LeadiD may likewise observe your interaction with the form and generate a unique event token that is transmitted with your request and may be used by recipients to verify how and when the request was created.
These services operate under their own privacy policies. We use them to evidence consent, not to build advertising profiles about you.
6. Communication consent
By checking the consent box and submitting the form, you agree to be contacted at the telephone number and email address you provided — including by automatic telephone dialing system, artificial or prerecorded voice, SMS text message and email — by us and by the service providers and marketing partners to whom your request is transmitted, even if your number appears on a federal, state or corporate Do Not Call list.
Consent is not a condition of any purchase. Message and data rates may apply. Message frequency varies. You may revoke consent at any time by replying STOP to a text message, by following the unsubscribe instructions in an email, or by contacting us using the details in section 13. Revoking consent with us does not automatically revoke consent you may have given directly to a third-party provider.
7. Marketing partners and information sharing
We share the information you submit with the categories of recipients listed below. A current list of marketing partners is maintained on our Marketing Partners page and is incorporated into this policy by reference.
- Independent window contractors, installers, dealers and other home-improvement service providers.
- Marketing partners, lead aggregators, networks and buyers that operate in the home-services category.
- Service providers acting on our behalf — hosting, storage, analytics, communications, data validation, fraud prevention and customer support.
- Professional advisers, auditors and insurers.
- Acquirers or successors in connection with a merger, acquisition, financing or sale of assets.
- Law-enforcement, regulators or other parties where required by law or to protect rights, property or safety.
8. Sale or sharing of personal information
Transmitting your request to service providers and marketing partners in exchange for compensation may be considered a "sale" or "sharing" of personal information under certain state privacy laws. We disclose this at the point of collection. See section 11 for the rights available to residents of those states. [REVIEW: confirm disclosures and opt-out mechanics required in each state where traffic is purchased.]
9. Data retention
We retain lead records, consent records and certification data for as long as needed for the purposes described in this policy and to meet legal, regulatory, audit and dispute-resolution requirements. Retention periods for telemarketing consent records are typically set by applicable law and by the requirements of our partners. [REVIEW: insert specific retention periods.]
10. Security
We maintain administrative, technical and physical safeguards designed to protect the information we hold, including encryption in transit and access controls on lead data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete or obtain a copy of your personal information, to opt out of its sale or sharing or of targeted advertising, and to be free from discrimination for exercising those rights.
To exercise a right, contact us at privacy@nearbywindowpros.com or at the mailing address in section 13. We will verify your request as required by applicable law. You may use an authorised agent where the law permits. [REVIEW: add state-specific sections and a verifiable request workflow.]
- Marketing emails: use the unsubscribe link in any message.
- SMS: reply STOP to opt out of further messages from that sender.
- Telephone: ask the caller to place you on their internal do-not-call list.
- Browser signals: we honour recognised opt-out preference signals where required by law.
12. Children’s privacy
This website is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us and we will delete it.
13. Contact us
Nearby Window Pros
[Street Address], [Suite], [City], [ST] [ZIP], United States
Email: privacy@nearbywindowpros.com
Phone: (888) 555-0142
14. Changes to this policy
We may update this policy from time to time. The effective date at the top of the page indicates when it was last revised. Material changes will be highlighted on this page. Continuing to use the site after an update constitutes acceptance of the revised policy.